Frequently asked questions (FAQ)
- Signing without a NemID
- What to do if my signer is living abroad and do not have a danish address
- KYC validation does not work
- Is it safe to use NemID for other sites than online bank?
- How do I log in to Penneo?
- How do I delete a casefile?
- How do I get the document when it's finalized?
- How do I open the signed documents?
- How do I know that I have signed?
- I am an expatriate and do not have an address in Denmark.
- Under 18
- ÆØÅ or other characters are replaced or damaged
- I have forgotten my NemID password
- How can I see if a document is valid?
- I don't have a NemID
- I get an error when I try to save a signed document
- I don't want to sign the document
- Can I undo a signed document?
- My name is not attached to my NemID
- How do I delete a user?
- I can not log in with my NemID
- The NemID box does not appear?
- The program can not be opened because it comes from an unknown developer
- Should I still print the documents, write the date and sign with a pen?
- What files can I upload to Penneo?