The system tells you your name is not available in you NemID.
- Navigate to NemID's self service here www.nemid.nu.
- Click on the button where it says Self-service
- Navigate through the menu to the correct sub menu
- Activate your name and click save changes. You will now be asked to make a NemID login. Just put in your NemID credentials as you normally would.
The next time you use your NemID you get a message saying your certificate have been updated.