If the signer does not have a secure email and the casefile contains sensitive information that you wouldn't like to end in the wrong hands, you can use our sensitive information feature.
By selecting sensitive information, the availability of a signed document is limited, so that you can only access it by logging into Penneo and finding it in the archive. Signers do not get an email with the attached documents when sensitive information is selected, as they normally do.
In the web portal, you have to check the box for "The case file contains sensitive information" in the first step.
In the Penneo Desktop app, it looks like this:
Whether you choose sensitive information or not, the recipient still has to use their e-ID to sign.